Privacy Policy

Last updated November 2026

Hermzo is operated by Lemont Holdings LLC. This policy explains what we collect and why.

Customers

We collect your name, phone, email, company, pickup and drop-off addresses and contacts, and a description of what you're sending. We use it to price, dispatch and complete your delivery, send you texts about it, and give you receipts. Card payments are handled by Stripe; we never see your full card number.

Drivers

We collect your name, contact details, city, vehicle details and photos, driver's license and insurance card photos, background and driving record check results (with your consent), your location while you're online or on a job, and payout details through Stripe. We use them to review your application, offer you nearby jobs, show customers where their delivery is, and pay you.

Sharing

Customers see their driver's first name, vehicle and live location during a job. Drivers see the pickup and drop-off details after accepting a job. We share data with service providers that help us run Hermzo (hosting, maps, texting, payments, background checks), and when the law requires it. We don't sell your personal information.

Your choices

Email support@hermzo.com to see, correct or delete your information. We keep delivery records as long as needed for taxes, disputes and the law.